All items listed on the website are now ready to ship — no more production wait times!
- We offer $5 flat-rate shipping within Canada and the United States as well as free shipping on orders over $50CDN
- Please note that in order to keep shipping rates low, orders may be shipped in multiple packages
- Orders over $50 CDN will still need to select free shipping on checkout
Items ship out via Canada Post within 3 business days. Shipping times vary, however:
* Within Canada: average delivery 3-9 business days (depending on province)
* To the USA: average delivery 7-10 business days
Please note that these are AVERAGE DELIVERY TIMES and does not include possible customs delays of the the package.
☆ If you require your order to be delivered within a certain time frame please don’t hesitate to contact me! I am always here to help.
- Each item is produced in small batches
- Products variations, such as pattern placement of fabric may occur
- Colours may appear different from one computer screen to the next
- Please make sure you measure your child and order the appropriate size, clothing has not been prewashed
If you would like to pick up your order from Nanaimo please use code PICKUP on checkout.
Please reply to your “Order Complete Email” to arrange pickup (or reach out at firstname.lastname@example.org)
We strive to offer quality products with exceptional customer service (we want to see you come back!)
- If you are not totally satisfied with your online purchase you may contact Little Rad Jack for an exchange or refund within 14 days of receipt.
- Unless there are workmanship issues, all return shipping and handling fees are the responsibility of the customer
- All returned merchandise must be unused, still have the tags attached, and accompany the receipt or invoice
- Due to the limited nature of our stock and a size exchange may not always be possible (we urge you to order based off of measurements not age) but we will do whatever we can to accommodate